Trustpilot is global review platform (company ratings, hotels, services). Companies and users create accounts, write reviews. When registering a company, phone verification is required to confirm it's real business, not spam account. Let's figure out how to pass verification and what nuances exist when using virtual numbers.

Types of Trustpilot Accounts and Verification

Personal User Account

Regular user writing reviews. Verification requirements:

  • Email address (mandatory)
  • Phone number NOT required
  • For first review may require email verification

Simple: registered, confirmed email, can write reviews.

Business Account (Company Profile)

Company creates its profile on Trustpilot to manage reviews and reputation. Requirements:

  • Company email
  • Phone verification of company number (MANDATORY)
  • Confirmation that you represent company
  • Company name, address, website

SMS verification is critical here. Trustpilot sends code to number and requires entering it within 10 minutes.

Step-by-Step Verification Guide on Trustpilot

Step 1: Register Company

  1. Go to trustpilot.com
  2. Look for button "Claim your business" or "Sign up as a business"
  3. Enter company name
  4. Choose category (hotel, shop, service, etc.)
  5. Specify country and company address
  6. Click "Continue"

Step 2: Enter Contact Information

Trustpilot asks for:

  • Administrator email
  • Company phone number
  • Contact person name
  • Position

Enter number from turbon.rent in phone field.

Step 3: Get SMS Code

After entering number, Trustpilot sends SMS with confirmation code. Process:

  1. Click "Send verification code"
  2. Trustpilot sends SMS to number (in turbon this arrives in 5–30 seconds)
  3. Go to turbon.rent cabinet
  4. See SMS code (usually 6 digits)
  5. Copy code
  6. Enter code in Trustpilot form
  7. Click "Verify"

Step 4: Business Confirmation

After number verification, Trustpilot may request additional confirmation:

  • Check that email is really from company (letter to email)
  • Check info against public registries (if available)
  • Upload documents (if required)

Step 5: Completion

After all checks, company account activates and you get access to Trustpilot management panel.

Practical Cases

Case 1: Online Store

E-commerce company opens Trustpilot profile to collect and manage customer reviews. When registering, they use company phone number. If real number is confidential, they use virtual. Trustpilot accepts and verifies it without problems.

Case 2: SMM Agency for Reputation Management

Agency manages Trustpilot profiles for 30+ clients. For each client opens own account with their number or agency's virtual number (if client doesn't want to share contacts). Each account requires unique number for verification.

Case 3: Multi-Location Business

Hotel chain with 5 locations creates separate Trustpilot profiles for each hotel (or one general). For verifying each location uses its local phone. If no numbers, orders virtual numbers from each region.

Common Verification Errors

Error 1: Wrong Number Format

Trustpilot requires number with country code. Examples:

  • +49 (Germany)
  • +44 (UK)
  • +7 (Russia)
  • +1 (USA)

If you enter number without plus or wrong country code, Trustpilot rejects it.

Error 2: Code Expiration

SMS codes valid 10 minutes. If more than 10 minutes passed, need request new code with "Send code again" or "Resend" button.

Error 3: Country Mismatch

If you specify company in USA but number from Russia, Trustpilot may suspect fraud. Better select number from same country as company.

Error 4: Non-Existent Number

If number used for multiple companies on Trustpilot, system may block further registrations on this number. Use different numbers for different companies.

Risks and Safety Measures

Risk 1: Detection of Multiple Registrations

If creating dozens of company accounts from one IP with virtual numbers, Trustpilot may suspect spam and block all. Suspicious signs:

  • Many new company profiles from one IP
  • Same patterns (all use numeric numbers like 555-0001, 555-0002)
  • No real reviews—only profile creation

Risk 2: Number Blocking

If number was used for Trustpilot spam previously, it may be blocked. Trustpilot maintains number blacklists.

Risk Minimization

  • One number—one company profile
  • Choose number from correct country (matches company location)
  • Between different company registrations wait 24–48 hours
  • Use different IPs (mobile proxies) for different registrations
  • Fill profile completely (description, website, address)
  • After registration wait several days before creating content, let profile "mature"

Alternatives on Number Block

Email Verification

Trustpilot may offer email verification instead of SMS. Confirmation link arrives on registered email.

Video Call

If doubts about company authenticity, Trustpilot may require video call with company representative.

Documents

Upload scan of registration certificate, license, contract, etc.

Comparing Virtual Numbers for Trustpilot

Trustpilot less strict checking numbers than e-commerce platforms. Almost any virtual number works. Important criteria:

  • SMS receive speed—code should arrive in 30 seconds (Trustpilot limit—10 minutes)
  • Reliability—code shouldn't get lost
  • Price—from 1 ruble
  • Country—need support for company registration country

Turbon covers all these requirements.

Conclusion

SMS verification on Trustpilot is simple and quick procedure. It's mandatory only for business accounts (Company Profiles), but not required for personal user profiles. Virtual numbers work perfectly with Trustpilot due to minimal checks.

Use turbon.rent for Trustpilot verification. Instant numbers, support all countries, guaranteed SMS acceptance.

Main rule: one number per company, geolocation match, interval between registrations. Then no problems.